Reviews

A review request the day after check-out.

The day after check-out the guest gets an email with a link to your Google profile, TripAdvisor or a page you choose. Reviews you type in or bring over from Google go on your own website.

4,938 reviews
Anna S.

The villa was spotless and the key was waiting for us.

Marco R.

Quiet, close to the sea, and the hosts answered within minutes.

Villa Aurora · 25. 7.Review request sent
  1. 01

    Sent at the right time

    The email goes the day after check-out, not before 10 in the morning at the property, in Croatian or English, with your property's name and colours. Each stay is asked once.

  2. 02

    Your link

    A link to Google, TripAdvisor or your own page, for the whole property or separately for a unit with its own listing.

  3. 03

    Ratings on your website

    Type reviews in or bring them over from Google, then publish or hide each one. Your website shows the average and the guests' cards.

Frequently asked questions.Can't find your answer? Write to us.

Who gets the request?

By default guests who booked directly. You can add channels such as Booking.com, or turn the request off for a property.

Can I bring over reviews from Google?

Yes, up to five that Google picks. They wait for you to publish them.

Can I choose what is shown?

Yes, you publish or hide each review, and you can set the lowest rating your website shows.

Do all guests get the same link?

Yes. The request does not sort guests by how they rated their stay.

Try Porta.Free for one unit.