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Messages and Adriana

Every guest message in one place.

E-mails from guests land in one inbox, by stay. Adriana translates them, suggests a reply in your words, and never sends anything on her own.

ASAnna SchmidtVilla Aurora · Booking.comDE

Können wir am Freitag schon um 12 Uhr einchecken?

Translation: Can we check in at 12 already on Friday?

Adriana suggests a reply

Of course, the villa is ready from 12. See you on Friday!

  1. 01

    Templates that go out on time

    Twelve ready templates, from the confirmation to the day before arrival, sent at the hour you choose and in the guest's language.

  2. 02

    Adriana reads along

    She translates a conversation, drafts the answer, and picks the arrival time out of an e-mail for the stay.

  3. 03

    Your address or ours

    Send from your own mailbox, or from an address on your destination's domain; replies come back into the same conversation.

Questions.What hosts ask before they start.

Does Adriana answer guests herself?

No. She suggests, you decide and send.

In which languages?

Templates are translated into ten: English, Croatian, German, Italian, French, Spanish, Polish, Czech, Hungarian and Dutch.

Can I write to every guest in the house?

Yes, one message to everyone staying today, with attachments if you need them.

Does it work with WhatsApp?

A WhatsApp button opens the chat with the guest on your phone.

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